Solutions for Issues You Might Run Into

Having trouble with your Natural Awakenings listing? Here are simple fixes for common problems:
Can't Log In?
- Login Problems
- Make sure you've clicked the confirmation link in the email we sent you
- Remember to use your email address as your username
- Check that you're typing your password correctly
- Make sure you've clicked the confirmation link in the email we sent you
- Can't See Your Changes?
- Always click the blue "SAVE" button after making changes
- If you still don't see your updates, try clearing your browser's cache
- Always click the blue "SAVE" button after making changes
How to Clear Your Cache
- Mac: Mac cache clearing instructions
- PC: Windows cache clearing instructions
- Chrome: Chrome cache clearing guide
- Android/Chrome: Mobile Chrome cache clearing
- Other browsers: Multi-browser cache clearing guide
Want Less Hassle?
Upgrade to a Premium listing to get:
- Extra help when you need it
- More ways to customize your listing
- Better visibility in search results
Getting a Premium listing also helps support Natural Awakenings' work to share health, wellness, and sustainable living information with our community.
Remember, keeping your listing working well helps our readers find your services easily!
Need More Help?
Browse our Do It Yourself: Quick Guides for Listing and Events