Why Reviews Help Your Business

• They show new customers that people trust you
• Good reviews with gold stars make you look great
• Both Express and Premium listings can have reviews

What Can You Do with Reviews

1. See Your Display
   • Express listings: Shows up to 3 recent reviews
   • Premium listings: Shows all your reviews
2. Manage Your Reviews
   • Express & Premium: Hide reviews if you need to
     
   • Premium: Choose which reviews to show at the top
   • Premium: Answer back to customer reviews
3. Rules About Reviews
   • Reviews must come from real customers
   • You can also link to testimonials on your website

Common Questions

1. Who can write reviews?
   • Only real customers who have used your services
     
2. What if someone leaves an unfair review?
   • Contact us if a review is inappropriate
   • You can hide all reviews temporarily if needed
3. How do I handle negative reviews?
   • Thank them for their feedback
   • Politely address their concerns
   • Offer to make things right
   • Ask to continue the conversation privately
4. Special Rules
   • Some jobs (like doctors) may have special rules about asking for reviews
     

Tips for Getting Good Reviews

• Ask happy customers to leave reviews
• Answer all reviews quickly and nicely
• Use feedback to make your business better

Want More Review Features?
Upgrade to Premium to:

• Show unlimited reviews
• Reply to customer reviews
• Highlight your best reviews

Remember, real reviews help health-conscious customers trust your business!